Embedded, long-term technical partner for a Denver-based US digital agency. What began as a referral engagement evolved into a 9-year, fully white-label partnership in which I took complete ownership of the agency's WordPress client portfolio — its stability, security, maintenance, and continuous delivery — while coordinating asynchronously from Dhaka across US time zones.

• Multi-client ownership: Took full responsibility for maintaining the agency's portfolio of client WordPress sites for nearly a decade — the operational stability that let them confidently scale and pitch larger clients.
• White-label client-facing role: Entrusted with a dedicated agency persona ("Robert") to interact directly with enterprise clients while preserving a unified, professional brand presence.
• Routine maintenance & QA: Safe core, plugin, and theme updates with changelog review, staging-first testing for elevated-risk changes, and post-update visual QA across the portfolio.
• Security & recovery: Security hardening, login protection, SSL upkeep, backups/restores, and incident cleanup with careful, documented recovery processes.
• Proactive support discipline: Flagged and fixed issues noticed during active work even when outside the original scope, and documented what I found, what I changed, and why.
• Async reliability: Mastered asynchronous workflows and rigorous version control (Git) to ensure flawless communication and zero-friction delivery across time zones.
• Full-stack & modernization: Expanded from maintenance into complex front-end builds and deep backend work — custom PHP logic, relational databases, and custom APIs — and recently spearheaded modern AI workflow integration to keep the agency's offerings cutting-edge.
• Custom development: Built franchise management systems with relational CPT architecture and intelligent ZIP-code-based lead routing (mosquitomarshals.com), plus numerous custom plugins, themes, and Chrome Extensions for client workflows.
• AI engineering: Developed a full-stack AI SaaS backend on WordPress (billing, multi-provider AI routing, hybrid auth) and autonomous AI plugins integrating OpenAI, Google Gemini, Suno AI, and Ollama for music generation, semantic SEO automation, and auto-publishing.
• Cloud & data integration: Built a Firebase Firestore backup/restore plugin (Google Cloud REST APIs, OAuth 2.0 JWT, recursive NoSQL extraction) and a healthcare app (patientaccess365.com) using Firebase Auth and the NPI API for US doctor data.

End-to-end WordPress development and ongoing site care for global clients (US, UK, Asia) — spanning B2B, service, tourism, healthcare, and e-commerce businesses, with WooCommerce, Elementor, Divi, Gutenberg, and ACF.

• E-commerce (2026): Built a React-based 3D product visualizer plugin for DocanPat.com — customers design wooden text/signs in 3D, preview a cut-ready blueprint, and order via WooCommerce with a tamper-proof server-side pricing engine and custom-table design storage.
• Custom CRM (2026): Developing a multi-user import/inventory CRM as a WordPress plugin for an e-commerce agency — ~15 custom MySQL tables, 5-role RBAC, warehouse stock sync, client/supplier ledgers, payments, a charts dashboard, and PDF/CSV reports.
• Built and maintained custom WordPress sites, themes, and plugins — including WooCommerce stores, booking systems, and membership sites — with ongoing updates, fixes, and performance tuning.
• Debugged real production issues across client sites: plugin conflicts, white screens, 500 errors, redirects, and WooCommerce checkout problems.
• Delivered a no-code tourism portal for Visit Grenada, MS (USA) with a plugin-free event system (JetEngine Pro + Elementor Pro).
• Built a high-performance B2B site for RMS Sourcing (global apparel agency) at <0.8s load using a lean, zero-premium-plugin stack (Blocksy + Elementor).
• Developed a healthcare-facing app (patientaccess365.com) using Firebase Authentication and the NPI API for US doctor data.
• Built a custom barber booking system on WooCommerce with specialized scheduling logic, and a bill-payment web application.
• Delivered a voting web application on a custom PHP framework for a USA client — a 6-month intensive engagement.
• Earlier work in Laravel and CodeIgniter: custom CMS with Firebase live chat, a City Corporation tax-collection application (one of the largest route structures in my portfolio), plus review, video-posting, and Google-Maps radius booking platforms.
• Previously published a paid theme on Envato Marketplace.